Terms & Conditions

  1. Sophie’s dog walking will not confirm any booking until a consultation has been carried out with the client and the contract, with full details of client requirements, has been signed by the client.
  2. The client must provide all items necessary for pets to be adequately cared for in the client’s absence. (i.e., food, medication, leads, tags, collars, cat litter.
  3. Sophie’s dog walking must be alerted to any behavioural problems with their pets at the time of booking. Failure to do so may result in additional charges or cancellation of any future contract.
  4. Sophie’s dog walking will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, we cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
  5. All dogs being exercised must be fully vaccinated and on a regular flea and worm control regime.
  6. All dogs will be exercised on a lead unless prior agreement has been reached and a disclaimer form has been signed.
  7. The client agree upon admitting their dog that any health conditions have been disclosed of and that the dog has not shown aggression to any other person or dog.
  8. Bitches that are in season will be walked alone during this time, it is the clients responsibility to inform Sophie’s dog walking of this.
  9. The client consents to their dog being photographed and filmed during their walks all media will remains the property of Sophie’s dog walking.
  10. If client wish to cancel this must be done 24 hours before otherwise there will be a £7.00 cancellation fee
  11. Invoices will be sent at the end of each week, the invoice must be paid within 7 days of receiving the invoice